Crew scheduling and dispatch
A schedule is not a calendar. It is a bet on how long things take and who is available to do them, and it breaks the moment somebody calls in sick or a permit is late. WorksiteBase shows you the week as your crews will actually live it — including the days that are quietly unassigned.
// Job board · week of Jul 13
MonTueWedThuFri
North crewAlvarez · 3 techs
Reroof — 1420 Linden St. · 42 squares
South crewGarcia · 2 techs
Paver patio — Garcia residence
Deck build — Nguyen
East crewCramer · 2 techs
Roof replacement, Maple Way
1 job unassigned Thu/FriUtilization 84%
The week at a glance
Crews down the side, days across the top, jobs as bars. Unassigned work shows up as a gap you can see rather than a surprise on Thursday morning.
// Job board · week of Jul 13
MonTueWedThuFri
North crewAlvarez · 3 techs
Reroof — 1420 Linden St. · 42 squares
South crewGarcia · 2 techs
Paver patio — Garcia residence
Deck build — Nguyen
East crewCramer · 2 techs
Roof replacement, Maple Way
1 job unassigned Thu/FriUtilization 84%
Dispatch without wrecking the day
An emergency call goes to the nearest available technician; the rest of the day reflows around it instead of being rebuilt by hand.
// Dispatch · Today · HVAC dispatch
Calls
8:00a
No cooling — emergency
Bergman Law
→ Schroeder
10:30a
Seasonal maintenance
Johnson residence
→ Cramer
3:00p
Condenser fault
Prairie Family Dentistry
unassigned
Techs
T. Schroeder2 calls
L. Cramer1 call
M. AlvarezPTO
Time off in the same view
PTO and remaining balances sit in the same calendar as the work, so short-staffed weeks are visible while you can still do something about them.
// Time off · July 2026
Team memberJun 29Jul 6Jul 13Jul 20
M. AlvarezForeman
Jul 13–24
T. SchroederTechnician
A. PatelTechnician
Jul 27–31
L. CramerApprentice
Week of Jul 20: only 1 technician available — 2 jobs affected
BalanceAlvarez 80 / 120 hSchroeder 88 / 120 hPatel 48 / 120 hCramer 96 / 120 h
Common questions
- Do technicians get notified?
- Yes. Assignments appear on their phones with the address, scope and notes from the previous visit.
- Can I schedule recurring maintenance?
- Yes. Service agreements generate their visits automatically on the right cycle.
- What about drive time?
- Jobs are grouped by area so a crew is not crossing the metro twice in one day.